Payment Policy

Last Updated: September 2026

At Silknectar (silknectar.shop), we prioritize secure, straightforward, and transparent transactions. We do not impose hidden fees, surcharges, or unexpected costs at checkout.

Please review our accepted payment methods, billing terms, and security protocols below.

Payment Overview at a Glance

Parameter Details
Accepted Currencies USD ($) (United States Dollar)
Payment Timing Charged immediately upon checkout completion
Transaction Fees $0.00 (No payment processing surcharges)
Payment Security 256-bit SSL encryption & PCI-DSS Level 1 compliance
Sales Tax Calculated transparently at checkout based on delivery address

1. Accepted Payment Methods

We provide multiple trusted, secure payment options for a seamless checkout experience. We accept:

  • Credit & Debit Cards:
    • Visa
    • Mastercard
    • American Express
    • Discover
    • Diners Club
    • JCB
  • Digital Wallets & Accelerated Checkouts:
    • Apple Pay
    • Google Pay
    • Shop Pay
    • PayPal

Note: We do not accept Cash on Delivery (COD), personal checks, money orders, direct bank wire transfers, or cryptocurrency.

2. Billing Terms & Order Confirmation

  • Immediate Processing: Your selected payment method will be authorized and charged immediately upon clicking "Complete Order" or "Pay Now" during the checkout process.
  • Order Confirmation: Once payment verification is complete, an automated order confirmation email containing your itemized receipt and order number will be sent to the email address entered at checkout.
  • Invoice & Proof of Purchase: Your confirmation email acts as your official invoice. If you need a formal PDF invoice, please contact our support team at support@silknectar.shop.

3. Payment Security & Data Protection

Your personal privacy and financial information security are our top priorities:

  • PCI-DSS Compliance: Silknectar is hosted on Shopify, which is certified Level 1 PCI-DSS compliant (the highest standard established by the Payment Card Industry Security Standards Council).
  • SSL/TLS Encryption: All transaction pages and checkout funnels utilize 256-bit SSL (Secure Sockets Layer) encryption technology. Sensitive payment details (such as full card numbers or CVV codes) are processed directly by our secure payment gateway and are never stored, viewed, or handled on our servers.

4. Currency & Pricing Transparency

  • All prices listed across silknectar.shop are displayed and transacted in USD ($).
  • If your card or bank account is denominated in another currency, your bank may apply a standard currency conversion fee. We have no control over individual bank exchange rates or foreign transaction fees.
  • We guarantee transparent pricing: the price displayed at final checkout is the exact total amount you will be charged. There are no surprise service charges or hidden fees.

5. Sales Tax Policy

Applicable sales tax is calculated automatically at checkout in accordance with state and local tax regulations based on your designated shipping address in the United States. Sales taxes are itemized clearly on your checkout summary prior to payment confirmation.

6. Fraud Prevention & Payment Authorization

To safeguard customers against unauthorized card use:

  • All orders undergo automated fraud detection and verification checks.
  • If a payment appears suspicious or flags high risk, we reserve the right to temporarily hold the order and request additional verification from the cardholder.
  • Orders that fail security authorization will be canceled and refunded in full to the original payment method.

7. Contact Information

For billing questions, payment inquiries, or transaction assistance, reach out to our customer support team:

  • Store Name: Silknectar
  • Email: support@silknectar.shop
  • Phone: +1 (916) 878-7839
  • Physical Business Address: 2930 Bass Lake Rd, Rescue, California 95672, United States
  • Customer Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (PST)